This Privacy Policy applies to the NIYA Well-Being Solutions Pvt Ltd

NIYA Well-Being Solutions Pvt. Ltd. recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.niya.app and other online sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

NIYA.APP is a property of NIYA Well-Being solutions Pvt Ltd, having its registered office at E 203, PLOT NO. 36 SECTOR 10, DWARKA, NEW DELHI Delhi 110075.

We Follow a global policy level, WHO’s Global Plan of Action on Worker’s Health (2008-2017) and Mental Health Action Plan (2013-2030) outline relevant principles, objectives and implementation strategies to promote good mental health in the workplace. These include: addressing social determinants of mental health, such as living standards and working conditions; activities for prevention and promotion of health and mental health, including activities to reduce stigmatization and discrimination; and increasing access to evidence-based care through health service development, including access to occupational health services.

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.

Payment and billing information. We might collect your billing name, billing address and payment method when you availed our service. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.

Demographic information. We may collect demographic information about you, events you like, events you intend to participate in event, or any other information provided by your during the use of our website.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from,

duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register for availment of our service. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a availing our service from our website. .

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and services better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information to send you transactional communications. We might send you emails or SMS about your account or a service availment.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will not share information with third parties unless for legal matters. Your information saved in our database or a time period as may be decided by our organisation. No one can access that data from our database even our key personnel without the approval of governing body of the company.

Disclaimer

We at NIYA, only provide Coaching, Consulting and Counselling related to mental health not provide any medications so our service is not the substitute of medications.

If you are feeling suicidal or have suicidal thoughts, don’t take our service, in that case instead meet with a doctor/ an expert.

Email Opt-Out

You can opt out of receiving our information emails. To stop receiving our promotional emails, please email [email protected]. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your services availment.

Account Deletion

You can delete your account from the app dashboard and it will automatically delete  your account with all the information and data shared by you.

To Delete Account , Go to Account settings from the dashboard, Steps to Delete Account : 

  1. Login to the application using your valid credentials.
  2. Once login is successful, you will be taken to the home screen
  3. Now, on the top left corner, click on the Hamburger menu.
  4. In this menu, click on “Delete Account”
  5. Confirm on the popup shown.
  6. Your Account is now successfully deleted.

 

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites.

Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

If you have any questions about this Policy or other privacy concerns, you can also email us at : [email protected]

Updates to this policy

This Privacy Policy was last updated on 31.10.2022. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as

required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.